Affiliated Computer Services, Inc. (New York Stock Exchange)

Affiliated Computer Services, Inc. (Affiliated Computer), incorporated on June 8, 1988, is a provider of business process outsourcing and information technology services to commercial and government clients. The Company has two segments based on the clients it serves: commercial and government. The commercial segment accounted for approximately 60% of its revenues during the fiscal year ended June 30, 2008 (fiscal 2008). The Company provides services to a variety of clients worldwide, including information technology, human capital management, finance and accounting, customer care, transaction processing, payment services and commercial education. During fiscal 2008, revenues from the government segment accounted for approximately 40% of the Company’s revenues. The Company services its clients through long-term contracts. It supports client operations in more than 100 countries. In December 2008, the Company announced that it has acquired Grupo Multivoice, an Argentina-based customer care services provider. In March 2009, the Company acquired e-Services Group International.

In July 2009, the Company acquired Pharm/DUR Inc. In June 2009, the Company completed the acquisition of United Kingdom-based Anix. In January 2008, the Company acquired Syan Holdings Limited, a United Kingdom-based provider of information technology outsourcing (ITO) services. In February 2008, the Company acquired Bowers & Associates, Inc., a provider of care and productivity management services and healthcare data analytics. In March 2008, the Company acquired Communications Development, Inc., a provider of outsourced marketing, consulting and advertising services to the transportation industry. In March 2008, it acquired sds business services GmbH (sds), a Germany-based provider of data center, infrastructure services, and application-related solutions. In May 2008, the Company acquired CompIQ Corporation, a provider of workers’ compensation claims review, re-pricing and software solutions. In May 2008, Affiliated Computer Services, Inc. acquired Transportation Management Systems, a business unit of Orbital Sciences Corporation, a provider of Global Positioning System-based fleet management systems.

Commercial Segment

Within the commercial segment, the Company provides its clients with business process outsourcing, information technology services, systems integration services and consulting services. The Company’s systems integration services are offered on a time and materials basis to clients under short-term contractual arrangements. Its information technology outsourcing (ITO) services comprise: data center outsourcing; midrange server outsourcing; network outsourcing; remote infrastructure management (RIM); help desk/service desk management; desktop outsourcing; managed storage; utility computing; disaster recovery; security services, and information technology (IT) commercial services. It provides around-the-clock support organization that maintains a unified set of tools and processes to support its client’s IT environments including, systems administration, database administration, systems monitoring, batch processing, data backup and capacity planning. It has 12 data centers and three enterprise command centers (ECC) in Dallas, Bangalore, India and Monterrey, Mexico.

The Company provides systems support services, including systems administration, database administration, systems monitoring, batch processing, data backup and capacity planning for midrange server environments. It also provides telecommunications management services for voice and data networks including routers, switches, firewalls, virtual private network (VPN) concentrators, channel extension nodes, telephony equipment, circuits and satellite earth stations. Affiliated Computer provides RIM services that allow its clients to retain control of their IT assets but outsource the day-to-day IT operations management. It delivers specialized service desk support from self-service support to remote management and diagnostics. The Company’s desktop services provide its clients with a comprehensive approach to managing their end user platforms and devices. It also helps its clients define, monitor and optimize their data storage requirements while reducing the complexity of their storage environments and associated costs.

Affiliated Computer supports large corporations with its utility computing model. Utility computing provides pay for use pricing for midrange server clients, which provides variability in resource pricing and relieves its clients from the burden of asset ownership. It approaches disaster recovery as a multidisciplinary function. It assess its clients’ specific enterprise requirements and then deploy solutions based on these requirements. Its security services solutions provide security from the desktop to local area network/wide area network (LAN/WAN) and Internet levels. Its IT commercial services supports a range of platforms, software packages and technology operations and has alliances with major suppliers.

The Company’s human capital management solutions (HCMS) services include Buck Consulting, which is a global human resources consulting firm that helps its clients develop, deploy, and manage their human capital. It develops long-term client relationships based on its core values of innovation, service and professional standards. It delivers solutions to its clients based on their human resources and business challenges. Buck is comprised of : retirement, health and productivity, global human resources (HR), human capital management consulting, compensation and communication.

Affiliated Computer’s services include : defined contribution, defined benefit and health and welfare plans. It also offers complete employee service center capabilities. The Company’s human resources outsourcing helps its clients redesign, redeploy and restructure their human resources organization, staff and service delivery model. Its service offerings include benefits administration, compensation management and administration, learning services, on-boarding, payroll administration, performance management and administration, processing services, reporting and analytics, self-service tools, succession planning and WorkFlow tools. The learning process outsourcing (LPO) team helps clients analyze, transform and improve their learning processes and capabilities. It provide a range of LPO services to its clients including learning administration and operations, a learning platform, content development services and management services. It also provides commercial education and financial services and finance and accounting.

Government Segment

Affiliated Computer provides services to four government markets, which include state and local government, transportation, government healthcare and the federal government. Its services include technology and business process based services with a focus on transaction processing, child support payment processing, electronic toll collection, traffic violations processing, program management services, such as medicaid fiscal agent services and student loan processing services. Its government solutions include, state and local solutions (SLS), which help state and local government agencies by providing services that improve agencies’ operating efficiency, increase the level of service provided to their constituents, increase their revenue streams and reduce overall operating costs of service delivery. The Company’s service offerings comprise: IT services; child support solutions; electronic benefits transfer (EBT); eligibility solutions; government records management, and unclaimed property.

The Company provides information technology services to state and local governments throughout the United States. Its information technology services include full data center management, application integration and maintenance, network management and security, seat management, helpdesk services, and disaster recovery services. It provides child support payment processing services, including high volume remittance processing and disbursements, as well as associated employer outreach and client service activities. Its services include e-childcare solutions, a paperless, Web-based time and attendance system. Affiliated Computer provides electronic payment services to our clients, including EBT programs under, which it delivers food stamp and cash benefits using a debit-type electronic card rather than paper checks or food coupons. It also provides its clients with a secure online women, infants and children (WIC) EBT system. It also offers range of services and solutions to assist governments in their efforts to modernize their human services eligibility process that range from an enterprise-wide transformation to modernizing their eligibility systems with a commercial off-the-shelf solution.

The Company provides electronic recording, Internet hosting and Web delivery services, custom data conversions, land record re-indexing, index verification and re-creation services, Kodak-recognized archival film laboratories, security microfilming, tape storage and duplication services, and secure underground storage for county and municipal clerks, recorders of deeds, registers, and title companies. It provides unclaimed property management services and helps its clients identify and collect on property, maintain records databases, and manage claims and customer service. It also helps its clients with compliance, operations, systems and policy matters.

Affiliated Computer help transportation agencies worldwide address their challenges with revenue collection and regulation compliance services. From fare collection to toll solutions and from back-office processing to infrastructure installation, it provides systems and services that help governments with their transportation problems. Its transportation solutions (TS) business serves an international client base including clients in the United States, Canada, Mexico, France, Switzerland, Italy, Latvia, Saudi Arabia and Australia. The Company’s service offerings comprise: electronic toll collection; commercial vehicle operations; motor vehicle services; photo enforcement and violations processing; public transport; on-street parking, and off-street and airport parking.

The Company’s government healthcare solutions (GHS) comprise: health program administration; healthcare and quality management; eligibility and enrollment solutions, and pharmacy benefits management. It provide Medicaid program administration and operate customized systems as of June 30, 2008, for 14 states including the District of Columbia and offers a set of services, including managed care enrollment, eligibility administration, claims processing, provider relations and third-party liability services. It offers a suite of modeling, profiling, reporting and health risk prediction tools including medical utilization management, medical case management, disease management, and workers’ compensation case management. It also offers solutions that assist its government healthcare clients expand their constituents’ access to care, maximize voluntary enrollment, and help consumers navigate their healthcare choices. Affiliated Computer provides state governments with customized solutions to meet their pharmacy program goals. It serves 31 pharmacy benefits management programs in 27 states as of June 30, 2008.

The Company’s federal solutions service offerings include, student loan processing, electronic payment card, administrative services and customer care. It provides comprehensive loan servicing for the Department of Education’s (the Department) Direct student loan program, including consolidation loan processing, debt collection services on delinquent accounts, IT infrastructure operations and support, maintenance and development of information systems, and portfolio management services. It leverages its debit or electronic payment card solutions to disburse federal government benefits to unbanked Social Security recipients under a subcontract with Comerica, Inc. to the Department of the Treasury. It provides mail handling, scanning, electronic document management, government records management and other administrative services to the social security administration and other federal government agencies. It offers call management, public service dispatch, online services, emergency incident reporting, project management and IT integration skills to governmental organizations, as well as data centralization and trend analysis.

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